My order has not shown up, what should I do?

If your order was shipped via DHL Worldwide Express, you can check the status of your order using the tracking PIN that was provided with your order by visiting the DHL website. Please be aware that we are not responsible for any customs charges or delays that your country may impose.

If your order was shipped via Standard Mail, please be aware that it can take several weeks if not a month or more for some orders to arrive. Please be patient, but if more than 5 weeks has passed get in touch with us with your order details on our Contact Page.

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